BeExtraordinary

Find answers to all your queries. Learn about our processes, benefits, and how BeExtraordinary can elevate your business.

What distinguishes our services from those of local providers?

Unlike local providers who primarily focus on basic websites, graphic design,  SEO and paid advertising services, we offer a comprehensive suite of web development, ecommerce, business process automation, and intelligent client engagement services. These are designed to optimise your online presence and overall business. We focus on delivering customised solutions that drive significant business growth and customer engagement. However, it’s important to note that not every client is a suitable candidate for our service.

How do we maintain the quality of our services?

We adhere to the highest industry standards, including compliance with Core Web Vitals. Our team stays updated with the latest trends and technologies to ensure we deliver cutting-edge solutions, on-time without defects. Our track record of achieving delivering perfect solutions scores for our clients is a testament to our commitment to quality. The best indication of the quality of our service is our all 5-star reviews, some of which are for projects that spanned months and years. We encourage you to read at least a few reviews to understand the quality of our service.

Can you provide examples of the results achieved for previous clients?

Absolutely. We have numerous success stories from clients across various sectors. For instance, we’ve helped dental practices in New York enhance their online visibility, and supported celebrity plastic surgeons in improving their website performance resulting in higher ranking. We’d be happy to share more detailed case studies upon request.

What types of projects have we worked on and who are our clients?

Our portfolio is diverse and extensive. You can discover the names of our clients within our Google reviews, which sometimes include the client’s name or their business name. Our clientele spans various sectors and includes Dental Practices in New York, Celebrity Plastic Surgeons, Medical Equipment Manufacturers, Actors, Celebrities, and more. We encourage you to peruse our reviews to gain a better understanding of who our clients are. You can access our Google reviews here: https://goo.gl/tTmS2w Additionally, we have amassed over 400 reviews from various other sources, which we would be more than happy to share upon request.

Why don’t we actively promote our services locally and make them available to everyone?

Our approach is different from local providers who primarily create basic websites and e-commerce sites. We choose not to compete in that space. Our services, which are tailored to optimise online presence and business growth, may not be easily marketable or suitable for some businesses. Consequently, we selectively reach out to clients who we believe will truly benefit from our offerings.

Another crucial aspect of our strategy is preserving our brand reputation. We do this by carefully selecting clients who demonstrate the right mindset, offer quality services, possess clear thinking abilities, and have the potential to benefit significantly from our services. We assess these attributes in potential clients before bringing them onboard. This ensures that they will reap the benefits of our services, and in turn, we maintain our high reputation. This strategy is reflected in our consistently high 5-star reviews.

How can I determine if my website’s Core Web Vitals score is poor?

You can assess your website’s performance by visiting this link: https://pagespeed.web.dev/  and testing both mobile and desktop results.

Why are Core Web Vitals important?

For a credible answer, you can refer directly to what Google is saying. Please watch the first four minutes of the video https://youtu.be/mLjxXPHuIJo to get a basic understanding. If time permits, consider watching the rest.

Can we avoid Core Web Vital compliance or website redesigning and only focus on some of the services listed in the BeExtraordinary package?

Most of the services listed in the BeExtraordinary package are centred around a Core Web Vital compliant website. It’s essential to have the necessary tools, technology, and foundation within the website to facilitate the rest of the services. Achieving optimum results without Core Web Vital compliance is challenging, as Google does not recognise the site as valuable unless it meets their standards.

Do we get to provide you instructions on how we’d like the website to look and function if we decide to redesign the site to meet Core Web Vitals compliance?

No, you don’t get to dictate the design or functionality. We adhere strictly to Google’s guidelines, ensuring your website meets Core Web Vitals compliance. Our priority is to position your website as the dominant presence in your locality. This service follows a “our way or the highway” approach. We do not take direct instructions from clients; instead, we ask targeted questions to fully understand your needs and deliver the best results in our proven way.

Is our pricing negotiable?

We do not allow clients to negotiate prices for the sake of negotiation. For us that’s a red flag. However, we are reasonable people and understand business difficulties. While we may completely deny any price amendments for a celebrity plastic surgeon, we may consider a reasonable price reduction or even a payment plan for a local small business who is starting a business or trying to beat the competition.

What support do you offer post-project completion?

We believe in building long-term relationships with our clients. Therefore, we offer ongoing support and maintenance services post-project completion. This includes regular performance checks and updates to ensure continued Core Web Vitals compliance. However, please note that we don’t develop websites that a client cannot manage without technical help. Most likely, you will not need us unless you want to implement new features or make changes to the features of the entire brand reputation system, including the website.

How do we keep our clients informed about the progress of their projects?

Transparency is key in our approach. We provide regular updates and reports to keep you informed about the progress of your project. You’ll always know what we’re working on, why we’re doing it, and how it benefits your business.

Approximately how many days will this project take if we agree to accept it?

The project will take a minimum of 30 days. The exact timeframe will be specified in your detailed proposal, which we will email you after you complete the proposal request form.

Will my website be down during the entire project duration?

No, your website will be up and running throughout the project and only be down for one hour when we switch the new site with the old site after a full review and achieving everything that we will promise in the detailed proposal.

Will this service significantly increase my ranking, client reputation, and income?

Yes, absolutely. Didn’t you watch the first four minutes of this video: https://youtu.be/mLjxXPHuIJo ? What did Google say? In addition, we employ a variety of other tactics and techniques to elevate your business to new heights. So, it’s a very big ‘Yes’, and in a very short time. I would say in less than six months.